1. Home
  2. Help

Help Center

How Can We Help You?

Browse popular help topics, freelancer FAQs, and in-depth service guides below.

Getting Started with Freelancing on Vikshro

Learn how to create your freelance profile, pass onboarding, get verified, and apply for freelance projects on Vikshro. Understand the platform features, safety tools, and how to get your first client faster. Topics include:

  • How to set up a winning profile
  • Document verification process
  • Skill tests and certifications
  • How project bidding works
  • Messaging and proposals
Read Full Guide

Development & Technical Projects

Whether you're building a static website, a dynamic web app, or a custom backend API, this section answers common technical questions. Includes how-to guides, deployment tips, client integration strategies, and bug management.

  • Project scope definition for web/app
  • Tech stacks to use for specific client needs
  • Hosting and server integration options
  • Working with APIs and auth systems
  • Security best practices and handoff procedures
Explore Dev Help

Design, Branding & Visual Projects

Everything related to UI/UX, product design, video animation, and branding projects is covered here. Find out how to deliver layered files, collaborate via Figma or Adobe, manage revisions, and optimize assets.

  • How to create UI/UX deliverables clients love
  • Asset handoff: formats, specs, exports
  • Color profiles, fonts, design tokens
  • Video rendering and upload tools
  • Client feedback cycles and design QA
Browse Design Help

AI, ML & Data Science Help

For freelancers building AI models, ML pipelines, or doing data analysis, this section explains best practices for dataset sharing, model deployment, LLM integration, and client reports.

  • Acceptable dataset formats & sharing
  • Model training & reproducibility
  • OpenAI, HuggingFace, custom LLM usage
  • Jupyter, notebooks, and client delivery
  • Deploying models with APIs or dashboards
View AI Help

Payments, Disputes & Support

Understand how payments work, milestone billing, dispute resolution, and platform support. Topics include:

  • How clients fund and release payments
  • When and how freelancers get paid
  • Supported payment gateways
  • Dispute mediation and escalation
  • Live chat, ticket system, priority help
View Payment Help

Still Need Help?

Our team is here 24/7 to support you. Raise a ticket or message us directly.

Contact Support